Privacy Policy

Last updated:

This Privacy Policy explains how Clubhouse Pediatric Dentistry handles information in connection with clubhousepd.com and inquiries made through the contact options on this website. It applies to our website for our Idaho Falls, Rexburg, and Jackson offices.

This website policy does not replace a Notice of Privacy Practices for patient health information. Please contact your office to request the notice that applies to your dental care.

Information we receive

You can browse information about our practice without creating an account. If you choose to contact us by phone, email, or an available website form, the information you provide may include your name, phone number, email address, preferred office, and the contents of your inquiry.

When you visit a website, technical information such as your IP address, browser and device type, requested pages, referring page, and time of access may be processed by the hosting provider and services that deliver the website. Embedded services may receive information directly from your browser, as described below.

Please provide only what is needed for your inquiry. Do not send Social Security numbers, payment card details, insurance documents, or detailed medical information through general website forms or ordinary email. Call your office for an appropriate way to exchange sensitive information.

How information is used

Information received in connection with this website may be used to:

  • Respond to questions and help you contact the appropriate office.
  • Follow up on appointment inquiries and other requests you make.
  • Operate, maintain, troubleshoot, and protect the website.
  • Address misuse, resolve problems, and meet applicable legal obligations.

A website inquiry does not confirm an appointment. Please contact the office directly if you need confirmation or prompt assistance.

When information is shared

Information may be available to practice staff who handle your request and to service providers supporting website hosting, maintenance, security, and communications, as needed to perform those services. Information may also be disclosed when required by law or legal process, to address security incidents, or as otherwise permitted by applicable law.

When you choose to use a third-party service linked to or embedded in this website, that provider may collect information under its own privacy policy. This includes Google Maps and links to social media, review platforms, and financing providers. Review the provider’s policy before submitting information there.

Cookies & embedded services

Our website includes embedded Google Maps to help you find our offices. When a map loads, your browser connects to Google, which may receive information such as your IP address, device details, and the page you visited, and may use cookies or similar technologies. Google’s handling of this information is explained in the Google Privacy Policy.

You can manage or delete cookies and limit third-party cookies through your browser settings. Blocking these technologies may affect embedded maps or other third-party features. You can also use the written office addresses and phone numbers on our Contact Us page to find an office.

Children’s privacy

Our practice cares for children, and our website includes family-friendly educational material. Appointment inquiries and requests for care should be made by a parent, guardian, or other authorized adult. Children under 13 should not submit personal information through website forms or email.

If you believe a child has provided personal information through this website without appropriate parental involvement, please contact us using the details below. A parent or guardian may ask about information submitted by their child and request its review or deletion, subject to identity and authority verification and applicable legal requirements.

Patient health information

Patient records and protected health information are subject to separate healthcare privacy requirements, including HIPAA where applicable. A Notice of Privacy Practices explains the uses and disclosures of protected health information and the rights that apply to those records.

For questions about dental records, access to health information, or a copy of the practice’s Notice of Privacy Practices, call your office. This website policy does not authorize uses or disclosures of health information beyond those permitted by law.

Your choices & requests

You may choose not to provide information through the website and contact an office by phone instead. You may also contact us to ask what information you have submitted, request a correction or deletion, or explain your communication preferences.

Requests are subject to applicable law, verification of your identity and authority, and any recordkeeping obligations. Some information may need to be retained, and rights relating to patient records follow the separate healthcare privacy process. Please do not send identity documents or sensitive records in an initial email inquiry.

Security & retention

No website, email service, or method of electronic transmission can be guaranteed completely secure. Use care when sharing information online, and call the office to discuss a suitable communication method for confidential matters.

Retention depends on the type of information, the purpose for which it was received, and applicable legal, recordkeeping, and dispute-resolution requirements. Website inquiries, provider technical logs, and patient records may have different retention requirements. Contact us with questions about a specific record or deletion request.

Updates to this policy

We may update this policy as website features, information practices, or legal requirements change. The date above identifies the latest update. Any additional notice or consent required by applicable law will be addressed separately; visiting this website does not waive your privacy rights.

Contact us

For questions about this website policy or to make a privacy request, call our Rexburg office or write to:

Clubhouse Pediatric Dentistry
Attn: Website Privacy
11 Sawtelle Ave
Rexburg, ID 83440
(208) 552-5439

For matters related to your care, you can also contact your preferred office.